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Privacy Policy

HF Realtors (“HF Realtors”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, process, and protect information when you interact with our website, engage our advisory services, submit enquiries, or otherwise communicate with us.

By accessing our website or engaging with HF Realtors, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Personal Identification Information

  • Full name
  • Email address
  • Phone number
  • Job title or company name
  • Postal address

B. Property & Investment Information

  • Property preferences
  • Budget parameters
  • Investment objectives
  • Portfolio interests
  • Location preferences
  • Enquiry details

C. Communication Information

  • Correspondence via email, phone, or website forms
  • Meeting notes or consultation summaries
  • Feedback or survey responses

D. Technical Information

  • IP address
  • Browser type and device information
  • Website usage data
  • Cookies and analytics data

E. Marketing Preferences

  • Communication preferences
  • Subscription choices

2. How We Use Your Information

We collect and process your information to:

  • Respond to your enquiries and consultation requests
  • Provide real estate advisory and transaction support
  • Maintain internal records
  • Improve our services and website functionality
  • Send relevant updates regarding opportunities, market insights, or service offerings
  • Conduct internal analysis and research
  • Comply with legal and regulatory obligations

We do not engage in unsolicited bulk marketing practices. Communications are relevant and relationship-based.

3. Data Security

HF Realtors implements appropriate technical and organizational measures to safeguard your personal data from unauthorized access, misuse, alteration, or disclosure.

Access to personal information is restricted to authorized personnel and trusted service providers who require it for legitimate business purposes.

4. Cookies

Our website may use cookies to:

  • Analyze website traffic
  • Improve user experience
  • Understand visitor behaviour
  • Optimize website performance

Cookies do not give us access to your computer or any information other than what you voluntarily share.

You may choose to accept or decline cookies through your browser settings. Disabling cookies may affect website functionality.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only in the following circumstances:

  • With trusted service providers (IT, analytics, legal, compliance support)
  • Where required by law, regulation, or court order
  • To protect our legal rights or enforce agreements

All third parties are required to maintain confidentiality and data security standards.

6. Your Rights

You have the right to:

Access

Request details of the personal information we hold about you.

Correction

Request correction of inaccurate or incomplete information.

Data Deletion

Request deletion of your personal information, subject to legal or regulatory retention requirements.

To exercise your rights, please email:

hello@hfrealtors.com

Subject line: Data Access / Correction / Deletion Request

We may verify your identity before processing your request.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Maintain business records
  • Comply with legal and regulatory obligations

When information is no longer required, it is securely deleted or anonymized.

8. Marketing Communications

If you have opted to receive updates or insights from HF Realtors, you may withdraw your consent at any time by:

  • Clicking the unsubscribe link in our emails, or
  • Writing to us at hello@hfrealtors.com

We will process opt-out requests within a reasonable timeframe.

9. Updates to This Policy

HF Realtors may update this Privacy Policy from time to time. Updates will be published on this page. We encourage you to review it periodically.

10. Contact Us

If you have questions regarding this Privacy Policy or how your data is handled, please contact:

HF Realtors

Email: hello@hfrealtors.com

Phone: +971 4 456 7890